Celebrating the Women of Ferrovial Services North America: The fifth of five employee highlights

Community and Customer Relations Pro

Mickie’s six years as a legislative aide to Florida Representative Leonard Bembry prepared her well for the position she holds today – Infrastructure Communications Specialist.

Although she lives in Madison, Florida, Mickie works with all of our infrastructure sites across North America. She is responsible for coordinating community engagement and outreach projects, writing stories on infrastructure business activities, attending client progress meetings, and serving as a liaison between Ferrovial Services and its clients and customers [residents].

“I work with a lot of great people who are encouraging and supportive,” says Mickie. “I enjoy interacting with our projects, clients and communities. Every day is a new day with a new experience.”

In the six years she has worked at Ferrovial Services, Mickie has been a Project Administrator, Community Relations Manager and Interim Project Manager for the Madison project.

“If you have a passion for something, it shows in what you do,” Mickie says. “If you have that passion, you can do anything you put your mind to. My passion is interacting with people and seeing things happen.”

In Mickie’s job, this could mean anything from coordinating an emergency tree branch extraction from the top of a car to resolving a client concern. Her caring nature and relationship-building skills earned her a Certificate of Appreciation from Madison County’s City Manager last year. Mickie attributes her professional success to her strong sense of independence, which she learned from her aunt.

“My Aunt Trish has been an inspiration to me. Her independence raising a one-year-old and a ten-year-old on her own without any support when her husband unexpectedly passed away framed me. I grew up wanting to be like her.

Mickie says her children are also largely responsible for her drive for success.

“I have instilled in them the belief that you can do anything you put your mind to,” she says. “When life throws you curve-ball lemons, make lemonade.”

During her free time, Mickie enjoys chalk painting furniture, horseback riding, fishing and spending time with her husband and children.