Two infrastructure employees go above and beyond the call of duty.

​Pictured above: Ed Ramos (right) and Tau Manamea (left)

Awesome Service- Community Recognition

The Infrastructure Presidio Parkway Team received a recognition letter for outstanding services by a member of the community.

Read the complete letter below:

My tire blew on the way across the GG Bridge on Tuesday, July 31, shortly after 8 am.  I quickly got into the right lane and took the exit toward 19th Avenue. I pulled over at the first shoulder I could find (not a great place to stop) because I was driving on the rims. It was not a great place to pull over but I had no choice.

While I was on my phone to AAA, your road service personnel came to my rescue. They were so helpful and kind. I was very impressed that they had seen my tire blow on the cameras and had come to find me. Really??? How great. They were thoughtful about getting me out of my vehicle and away from fast-moving traffic. I was so taken by the way they looked out for my safety and made me feel cared for.

Though, clearly not their job, they agree to change my tire so that I did not have to wait 90 minutes for AAA. They were happy to. I was so grateful for their kindness and willingness to go above and beyond the call of duty. I am a single, middle-aged woman in a crazy world and I am so appreciative of the great service provided.

Their names are Tau and Ed. They are nice men – good people. They have a good work ethic. They are positive caring people and I want to give them a major shout out. Most people probably don’t take the time to say “thank you” and I have no doubt these boys do good deeds on a daily basis.

Way to go Tau and Ed. You guys made my day. Thank you so much.    

Ms. Wright

Well done Presidio Parkway Team!